Client Support Specialist

Location: 

Marietta, GA, US, 30066

Company:  9051-Advanced Control Solutions

Job Duties

  • Sales order processing
    • Receiving customer purchase orders and verifying information
    • Enter order into accounting system
    • Confirm order to customer with anticipated ship date
  • Purchase order processing
    • Prepare purchase orders for items ordered by customer
    • Submit PO’s to vendors – verify receipt of PO by vendor & anticipated ship date
  • Update inventory records when vendors release price changes.
    • Export data from Sage 300 ERP system, manipulate in Excel using advanced functions, import back into Sage, verify that everything is correct. Notify users of completed price updates.
  • Advanced reporting functions as needed for CFO and VP Sales.
    • Export data from Sage, manipulate data in Excel to fit criteria requested.
  • Receiving incoming shipments and verifying items received to packing slip (UPS & FedEx Online)
  • Prepare outgoing shipments verifying outgoing item against packing slip (UPS & FedEx Online)
  • Handle incoming customer calls referring to appropriate party or email
  • Special Projects as identified            

 

Technical Skill set required

  • Must have strong PC skills.  Everything we do involves something on the computer.
    • Must have experience with Microsoft Office Suite (Outlook, Office, Excel, etc.)
    • High level of proficiency using Excel.  Working knowledge of formulas, pivot tables, look up function, filters,etc.
    • Prior experience with Sage 300 or Peachtree/Quickbooks/other Accounting software a plus.
  • Able to lift packages up to 30lbs.

 

Attributes

  • Strict attention to detail
  • Ability to handle multiple tasks to successful completion
  • Strong organization skills
  • Ability to work in a high paced environment with constant activity
  • Ability to communicate clearly using proper English skills – verbal and written
     

An emerging provider of next generation technology solutions, Applied Industrial Technologies has a growing automation footprint and expanding offering of motion control, machine vision, robotic and IIoT technologies, plus related value-added industrial expertise.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
 

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


Nearest Major Market: Atlanta

Job Segment: ERP, Customer Service, Technology