Inside Sales Specialist


Cincinnati, OH, US, 45040

Company:  9295-Pump Pro's


Pump Pros, a division of FCX Performance/an Applied Industrial Technologies Company and a leading process flow-control company has a new position!  As an Inside Sales Specialist, you will establish and expand relationships with current customers and our outside sales team. You will spend your time interacting with customers, determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!  



  • Successfully sell company products and services to customers by creating quotes for inquiries sent in by Outside Sales or directly from the customer.
  • Oversee sales orders that you enter from time of order entry to order shipment.
  • Be strategic, extremely organized, and technologically savvy in your approach to managing your sales territory. 
  • Process and expedite orders, customer returns and returns to vendors in an accurate and timely manner with efficiency in vendor follow up to ensure timely delivery.
  • Sourcing and getting quotes from vendors, effectively handle correspondences from customers and fielding calls from customers as well as assisting the outside sales team.
  • Size and select pumps to solve application needs presented by customers/Outside Sales.
  • Read and review customer requests for project proposals, interpret technical specifications, and develop proposals in coordination with the outside sales team.  Proposal responsibilities include cover letters, bill of materials, cost work up, pricing, exceptions, clarifications, etc.
  • Manage project orders to include order entry, purchasing, supplier/vendor document development and delivery, document control, delivery scheduling and communication of project details with the customer.

Position Requirements:  

  • Inside Sales background within the industrial marketplace preferred.
  • Ability and desire to quickly learn new processes and systems.
  • Excellent organization and multitasking skills.
  • Self-motivated & aggressive in sales tactics and strategies; desire to close sales!
  • Mechanically inclined and critical thinking ability.
  • Computer proficiency including MS office.
  • Epicor P21 a plus!   

Why join us?

There is a reason we have been named a Best Workplace 20 times. Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Our company culture is friendly, fun with healthy competition and rewards. At Applied, we offer integrity, inclusion, focus on the customer, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

You will receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you would expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy: 

  • A LASTING CAREER – Career paths are available in sales, operations, or management.
  • Professional development, training.
  • Great work / life balance.

Preferred Education/Experience:

  • Bachelor’s Degree with an engineering background preferred but not required.
  • 3+ years’ experience as an Inside Technical Sales role with an Industrial Distributor preferred.
  • Experience in the flow control industry a plus!

For immediate consideration- Apply Today! We look forward to learning more about you and will respond to qualified candidates.

FCX Performance, an Applied Industrial Technologies Company, is a leading process flow control company providing technical mission critical products and services to more than 15,000 end users, OEMs, and EPC firms across a broad range of industries and markets.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Cincinnati

Job Segment: Document Control, Instrumentation, Engineer, Administrative, Engineering