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Inside Sales Manager RLS & Amsco- Newark, NJ


Newark, NJ, US, 07105

Company:  9290-FCX Performance, Inc


FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inside Sales Manager with FCX Performance, you will provide expertise, leadership, training while coaching a team of 14-15 Inside Sales Representatives. You’ll spend your time providing customer service, advise, product expertise to enhance overall sales environment.


  • Manages Introductory & Annual Performance Reviews, as well as coaching and performance improvement plans.
  • Conducts Weekly, Quarterly, and Annual Sales meetings as well as setting Sales Goals for given intervals.
  • Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
  • Maintains responsibility of orders from quotation to collection.
  • Promotes and maintains effective working relationships with suppliers and customers
  • Negotiates pricing and delivery with vendors when necessary.
  • Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels.
  • Communicates effectively and participates positively as a member of the Branch/Division inside sales team
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
  • Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise.
  • Resolves customer issues such as warranty claims, product returns, credit and collection, and other customer service issues.

Position Requirements   

  • 1-3+ years’ experience in a Supervisory/Management role required.  Additional experience may be substituted for this requirement.   
  • 5-7 years’ experience in an Inside Technical sales/Customer Service/Application Engineer role with an Industrial Distributor required.  
  • Technical flow control industry knowledge including, pumps, valves, instrumentation and service. (preferred)
  • Bachelor’s Degree/Equivalent experience may be substituted for degree requirement
  • Ability and desire to quickly learn new processes and systems
  • Computer proficiency including MS office, Epicor P21 a plus 
  • Must be able to travel to our other office locations, along the east coast   

When you join the FCX Performance team, you will enjoy:

  • Base salary with quarterly bonus structure
  • Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
  • Career development opportunities   

Join a leader in the industrial marketplace! We look forward to learning more about you--
Apply Today!

FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company, providing technical, mission-critical products and services to more than 15,000 end users, OEMs, and EPC firms across a broad range of industries and markets. Applied Industrial Technologies (NYSE: AIT)  is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.


Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.


We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.


Nearest Major Market: Newark
Nearest Secondary Market: New York City

Job Segment: Engineer, Manager, Instrumentation, Application Engineering, Engineering, Management