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Technical Support Specialist

Location: 

Stafford, TX, US, 77477

Company:  9293-Baro Holdings

We are currently looking for a technical support specialist with good customer service and knowledge in the  oil, gas, chemical & refining industry.

 

Essential Functions & Responsibilities:

  • Quote and enter orders for company products and services through direct contact with customers and vendors in a fast paced and multi-tasking environment.
  • Provide solutions based selling through solving customer problems/applications, quoting product, and coordinating product delivery.
  • Communicate effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load, taking incoming phone calls, supporting the division, etc.)
  • Maximize gross margin by ensuring that each project is paid in full, and provide superior service, problem solving, and technical expertise.
  • Resolve customer issues such as warranty claims, product returns, credit and collection, and other customer service issues.
  • Other duties as assigned by Management.

     

Preferred Education/Experience:

  • 3-7 years’ experience in the industry with engineering support, product and application knowledge
  • Technical experience engineering and designing pneumatic/hydraulic fluid power systems.
  • Technical experience with automated valve applications, both on/off and control.
  •  Problem solving skills.
  • Auto cad experience creating schematics and assembly drawings.

FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company, providing technical, mission-critical products and services to more than 15,000 end users, OEMs, and EPC firms across a broad range of industries and markets. Applied Industrial Technologies (NYSE: AIT)  is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.

 

Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

 

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

 


Nearest Major Market: Houston

Job Segment: Technical Support, Hydraulics, CAD, Engineer, Drafting, Technology, Engineering

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