Branch Manager


Billings, MT, US, 59101

Company:  9025-Spencer Fluid Power, Inc

Customer service / operations manager professionals—don’t pass up opportunity for great new career with a fluid power distribution company that combines team leadership with branch operations. Join our team at Spencer Fluid Power Inc.! We are a leading systems integrator, distributor and service repair in the western United States specializing in hydraulics for mobile OEM customers.


As Branch Manager, you will oversee day-to-day operations of our Billings Branch while also providing technical and sales support of the outside sales team and our customers to meet/exceed P&L metrics.

This position reports directly to our General Manager.

Responsibilities include:

  • Direct, plan, and manage overall branch operations and sales support activities to meet / exceed P&L objectives
  • Hire, train, & develop strong performing team players. Champion leadership competencies
  • Lead training for sales expertise & product knowledge. Ensure high level customer relations including sales calls and pricing / inventory negotiations as necessary.
  • Partner with sales force to develop and execute sales and business strategies. Provide feedback on the branch sales force account assignments, monitor and review sales performance, including goals achievement, margins, and territory management. Assume direct responsibility for accounts as required by business conditions.
  • Prepare and develop annual branch operating budget reports including items such as forecasts, sales, margins, expenses, productivity and inventory.
  • Monitor pricing, purchasing, and contract adherence
  • Manage inventory and receivables, expenses, inventory matching and accuracy, budget, profit/loss and sales. Analyze branch results and implement changes as necessary.
  • Provide coaching on the company’s customer service policies and procedures to ensure consistent customer service and satisfaction. Assist with resolving all non-conforming orders and issues as they arise.
  • Maintain accurate, complete and timely records of business transactions
  • Utilizing key metrics to evaluate and recommend best practices for operations and associate development
  • Leadership by example. Create a positive, dynamic, and fun work environment

Position Requirements:

Build a team. Your mission is to meet / exceed sales goals (top line sales dollars for the repair shop and bottom line profits) by developing a productive, healthy environment where people want to succeed and grow personally and professionally as a team.


  • 5+ years proven sales or customer service leadership / management experience in a business-to-business transactional environment. Supervisory/management experience preferred
  • Fluid power (hydraulic and/or pneumatic) experience a plus
  • Solid understanding of financial and accounting concepts
  • Leadership experience, team building. Repair shop or quality control experience preferred
  • Ability to read / understand technical drawings.
  • Computer proficiency and the ability to quickly learn
  • Written and verbal communications, including English grammar
  • Ability / desire to quickly learn new processes and systems. Analytical skills
  • Organizational, problem solving, multitasking, sense of urgency, sense of humor
  • Solid computer skills including Excel
  • High school diploma or GED. Some college or Bachelor's Degree preferred
  • Warehouse and/or inventory knowledge preferred
  • ERP / Epicor / P21 experience, a plus



As a Branch Manager with Spencer Fluid Power, you will be part of a stable and established company with consistently strong performance and growth. Here is just some of what we have to offer:

  • Base salary and annual bonus opportunities.
  • Health, vision, and dental coverage
  • 401(k) w/ company match
  • Paid vacation, sick time, and company holidays, tuition reimbursement
  • Personalized training and development program
  • Career development and advancement opportunities

Build a rewarding management career with a global leader in industrial distribution!

As the world’s largest fluid power distributor, the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power® has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power® is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Billings
Nearest Secondary Market: Montana

Job Segment: Branch Manager, Hydraulics, Engineer, Manager, ERP, Management, Engineering, Technology