Region Service and Repair Manager

Location: 

Gillette, WY, US, 82716

Company:  9025-Spencer Fluid Power, Inc

Overall P&L responsibility for the performance of 3 hydraulic service and repair shops, located in Gillette, Billings and Boise. This includes managing budget process, business and people development, proactive outside sales, customer service, shop and repair services, to meet / exceed corporate KPIs and metrics. 25% travel is required.
 

Spencer Fluid Power performs large repairs and service work on complex hydraulic cylinders, pumps, motors, valves, and assemblies. Repairs require welding, machining, and specific rebuild procedures.
 

Why join us?

There is a reason we have been named a Best Workplace 20 times. You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, etc.), you will also enjoy:
 

  • A LASTING CAREEER - Career paths are available
  • Professional development, training, tuition reimbursement
  • We have a track record for being a great employer (Best Workplaces 20 times, Outstanding Employer Support award by the US Navy, 50 Best companies to sell for in the US - just to name a few)

 

Shop Responsibilities

  • Manage / develop multiple shops personnel, scheduling and outcomes. 
  • Recruit, hire, train and develop new and current associates.
  • Develop, maintain, and identify/implement processes & metrics to meet customer needs and company standards. This includes welding, honing, running lathes, end mills and other machine tools.
  • Manage supplier and large customer relationships.
  • Active leadership in the company’s Total Quality Management practices, specific focus on improved customer satisfaction by improved worker safety, reduced cycle times and improved profitability.
     

Sales Responsibilities

  • Lead outside salespeople / team to develop additional business with existing and new customers.
  • Meet / exceed business KPIs and objectives
  • Manage margins through value proposition understanding, and communicating inside and outside of the organization.
  • Schedule training for new products and services, create target accounts to ensure success in new product and services growth.
  • Identify key markets or products for long term growth. Create sales and marketing campaigns to create demand and overall customer awareness.
  • Assist with large orders and large customers. Manage annual contracts associated. Make regular visits to large customers with the sales rep.
     

Requirements

  • 3+ yrs managing multiple locations in industrial sales / service environment
  • Process improvement experience and sales/profit growth
  • 3+ yrs management experience
  • High school diploma required. 2 yr technical or 4 yr degree preferred
  • Machine shop service and repair management experience a plus

 

Apply now. As a Spencer Fluid Power / Applied Industrial Technologies leader, watch your contributions help drive what's next for our business.

As the world’s largest fluid power distributor, the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power® has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power® is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


Nearest Major Market: Wyoming

Job Segment: Regional Manager, Service Manager, Hydraulics, Business Process, Marketing Manager, Management, Customer Service, Engineering, Marketing