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Service Writer

Location: 

Gillette, WY, US, 82716

Company:  9025-Spencer Fluid Power, Inc

This position is responsible for providing customer service and sales support for the service & repair shop. You will function as the liaison between the customer, mechanics and vendors on matters related to the service, repair and maintenance of hydraulic systems and components. Additional responsibilities will include, but are not limited to:
 

  • Sourcing and purchasing hydraulic parts to support the shop operations
  • Providing customers with quotes and expected repair times
  • Assisting in the scheduling and coordination of repair jobs
  • Assist the inside sales teams as needed
  • Parts delivery or pickup
  • Assist technicians with part/component cleaning and repair

 

Requirements

  • Minimum of 3 years customer service experience
  • Understanding of Fluid Power/Hydraulics
  • Strong analytical and interpersonal skills
  • Excellent organizational skills
  • Good driving record

 

  • Preferred

  •  Certification helpful
  • Purchasing experience helpful
  • Previous service writing for a hydraulic shop/service dept. helpful

Spencer Fluid Power is a value-added distributor of hydraulic components and systems specializing in complete mobile hydraulic systems and repairs.

Parent company Applied Industrial Technologies (NYSE: AIT) is the world’s largest fluid power distributor. Our network of 18 fluid power companies (70+ locations) in North America is a resource for dedicated fluid power support. We have one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics &d Technicians to assist you with problem solving, system building, troubleshooting and other requirements. Between our service centers and our network of 19 fluid power companies, we provide immediate access to the critical fluid power components and services our customers need.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


Nearest Major Market: Wyoming

Job Segment: Hydraulics, Engineering