Customer Sales & Service Representative


Kansas City, MO, US, 64106

Company:  9024-Engineered Sales (ESI)

Are you proactive in asking questions and recommending solutions as well as additional related products?

Do you enjoy the challenge of discovering just the right part or solution for a customer’s need?

Are you knowledgeable in fluid power components?


We have an immediate opening for a Fluid Power Inside Sales / Customer Service Representative. We are the world’s largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.


More about this role:

As a member of the Applied® Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. The majority of your interactions will take place via email and over the phone; however, this is not a call center environment.  This is a sales and order fulfillment center.



  • Basic computer skills and MS Office package—Outlook, Excel
  • Experience in customer service and sales
  • industrial and/or distribution knowledge and/or a willingness to learn
  • Mechanical aptitude with willingness to learn mechanical components, especially related to hydraulic and pneumatic equipment
  • High school diploma or equivalent required, College Degree preferred


Desired characteristics:

  • Ability to learn and apply new information quickly
  • Excellent interpersonal and communication abilities
  • Solid organizational skills, including the ability to manage multiple competing priorities
  • Good problem-solving and reasoning skills

As the world’s largest fluid power distributor, the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power® has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power® is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Kansas City

Job Segment: Call Center Representative, Customer Service Representative, Call Center, Engineer, Hydraulics, Customer Service, Engineering