Customer Service Rep / Inside Sales

Location: 

Salt Lake City, UT, US, 84104

Company:  9025-Spencer Fluid Power, Inc

As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes a special team and that's where you come in. We are hiring immediately for a full-time customer service representative (CSR) to join our family.

 

We say "family" because Spencer Fluid Power and Applied has been fortunate to keep associates for 20, 30, 40+ years. In fact, 25% of our U.S. team has 20 or more years of service with Applied! Those stats are a testament to how much we value our team, and how much they value Applied.


We have an immediate opening for a Fluid Power Inside Sales / Customer Service Representative. We are the world’s largest fluid power distributor, supplying hydraulic and pneumatic components and value added services.

 

Why join us?

There is a reason we have been named a Best Workplace 20 times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay including bonus opportunities, and all the benefits you’d expect from an industry leader (401K, insurance, time off, etc.) we also provide:
 

  • A LASTING CAREER – Career paths are available in sales or management
  • Professional development, training and tuition reimbursement.
  • We have a track record for being a great employer. (Best Workplaces 20 times, Outstanding Employer Support award by the US Navy, 50 Best companies to sell for in the US - just to name a few)


What you will do:

As a member of the Applied® Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized.


While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center.


Requirements:

  • 2+ yrs experience in customer service and sales
  • 2+ years of industrial and/or distribution knowledge preferred
  • 3+ mo. experience with Mobile or industrial hydraulic components, a plus
  • Written and verbal communication skills, including English grammar
  • Basic computer skills and MS Office package
  • High school diploma or equivalent

 

Apply now for our industrial customer service rep role and watch your ideas and input drive what’s next for our business.

 

As the world’s largest fluid power distributor, the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power® has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power® is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


Nearest Major Market: Salt Lake City

Job Segment: Call Center Representative, Customer Service Representative, Engineer, Call Center, Customer Service, Engineering