District Service Representative


Indianapolis, IN, US, 46239

Company:  1181-Applied MSS


At Applied Maintenance Supplies and Solutions, a subsidiary of Applied Industrial Technologies, the District Service Representative role has an immediate impact on our field sales performance and in customer satisfaction. This is a wonderful opportunity for a strong customer service individual with good people skills, some knowledge of industrial-automotive products, and an interest in career growth!

As an Applied Field Service Representative, you will perform a variety of duties including surveying customer sites, identify potential growth opportunities, and maintaining stock areas. You’ll join a tight-knit team serving loyal, brand new customers, and long-term customers. You will use your strong customer service skills when interacting with customers at the field sales level.



  • Map out, arrange, and organize customers shop locations to properly administer our vendor managed inventory programs.
  • Communicate with customers to gain potential growth opportunities and product line expansion.
  • Provide feedback and suggestions from customers to management and sales team.
  • Take inventory at customer sites.
  • Work from daily schedule, work orders, verbal and written instructions.


  • 6 months+ proven customer service experience.
  • Accurate data entry skills, math & mechanical aptitude, basic reading skills.
  • Use of proper English grammar, written and verbal.
  • Able to travel out of town on a weekly basis.
  • Ability to stand for extended periods of time, walk, bend and regular lifting of 50 lbs. or more.
  • High school diploma or equivalent.


  • Knowledge of automotive and or industrial distribution products.

 Desired characteristics:  

  • Ability to demonstrate teamwork, ambition, innovation, accuracy, integrity, and professionalism.
  • Desire and ability to quickly learn new processes and systems.

 When you join the Applied team, you will enjoy:  

  • Competitive comkpensation package
  • Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
  • Vacation & company holidays
  • Tuition reimbursement
  • Personalized training & development program
  • Career development opportunities


Work for a corporation that believes in developing its people.  Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded. Apply Today! We look forward to hearing from you~

Applied Maintenance Supplies & Solutions (Applied MSS) is a leading value-added distributor of C-Class Maintenance, Repair, Operating and Production (MROP) supplies specializing in fasteners; cutting tools & abrasives; paints & chemicals; electrical; pipes, valves & fittings; safety & PPE; janitorial; transportation; shop supplies; and more serving customers in virtually every industry.

Applied MSS is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Indianapolis

Job Segment: Customer Service Representative, Data Entry, Manager, Electrical, Customer Service, Administrative, Management, Engineering