Customer Sales & Service Rep


Lake City, FL, US, 32025



At Hub Industrial Supply/division of Maintenance Solutions and Supply, the Customer Sales/Service Rep role has an immediate impact on our customers, on our company performance, and on personal satisfaction. We will ensure that you receive ongoing training and provide you with solid feedback and support to help you reach your goals. This is a wonderful opportunity to learn the business and build a successful career!

We are a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. You will provide our customers with expert assistance to a wide variety of questions and problems, building ongoing business relationships with our customers through repeated contact and consultation. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customer’s needs, and you have the background we are looking for, we want to talk with you!


  • Assist customers by phone and in person at our facility.
  • Help customers get the parts they need.
  • Interact extensively with customers to clarify their needs, research, and recommend parts.
  • Meet / exceed monthly sales goals while increasing customer satisfaction.
  • Provide quotes and take orders.
  • Physically measure specs on a wide variety of parts.


Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical.


  • Minimum 6 months of customer service experience.
  • Mechanical and mathematical aptitude.
  • Excellent telephone skills.
  • Ability and desire to learn new systems and processes quickly.
  • Strong computer skills, particularly Excel.
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record (MVR).
  • SAP / ERP experience is helpful.
  • Knowledge of industrial distribution products preferred.


  • Competitive Compensation Package.
  • Health, vision, and dental coverage, 401(k) w/ company match.
  • Paid vacation, sick time, and company holidays, Tuition reimbursement.
  • Personalized training and development program.
  • Career development and advancement opportunities.

This opportunity allows you to grow with the company and reap the benefits of your hard work; this is where success is rewarded!  Apply Today~

Applied Maintenance Supplies & Solutions (Applied MSS) is a leading value-added distributor of C-Class Maintenance, Repair, Operating and Production (MROP) supplies specializing in fasteners; cutting tools & abrasives; paints & chemicals; electrical; pipes, valves & fittings; safety & PPE; janitorial; transportation; shop supplies; and more serving customers in virtually every industry.

Applied MSS is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Lake City

Job Segment: Customer Service Representative, ERP, Electrical, SAP, Customer Service, Technology, Engineering