Inside Sales Representative


Strongsville, OH, US, 44149

Company:  1181-Applied MSS


Applied Maintenance Supplies and Solutions LLC, a division of Applied Industrial Technologies, is a leading value-added national distributor of Class C Maintenance, Repair, Operating, and Production (MROP) products. Applied MSS specializes in fasteners, cutting tools, paints, chemicals, fluid flow, and safety servicing almost every industry.

At Applied Maintenance Supplies and Solutions (MSS), the Inside Sales Representative has an immediate impact on our customers, on our company performance, and on personal earnings. As a member of our team, you will establish and expand relationships with current customers and our outside sales team. You’ll spend your time interacting with your customers in determining their maintenance and repair needs, while providing solutions to meet those needs.



  • Process and expedite orders, customer returns and returns to vendors in an accurate and timely manner with efficiency in vendor follow up to ensure timely delivery.
  • Sourcing and getting quotes
  • Effectively handle correspondences from customers and fielding calls from customers as well as assisting the outside sales team.
  • Help customers get the parts they need.


  • Experience in customer service and or inside sales.
  • Computer skills and MS Office package. SAP Experience
  • Solid interpersonal and communication skill set.
  • Problem solving and reasoning skills.
  • High school diploma or equivalent.

Desired Characteristics:

  • Industrial and or distribution knowledge is helpful.
  • Mechanical background a plus!
  • Ability to learn and apply new information quickly.
  • Solid organizational skills, including the ability to manage multiple priorities.

When you join the MSS team, you will enjoy:

  • Competitive compensation package
  • Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
  • Career development opportunities
  • Personalized training & development program

Work for a corporation that believes in developing its people. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded. We look forward to learning more about you and will respond to qualified candidates.  Apply Now!


Applied Maintenance Supplies & Solutions (Applied MSS) is a leading value-added distributor of C-Class Maintenance, Repair, Operating and Production (MROP) supplies specializing in fasteners; cutting tools & abrasives; paints & chemicals; electrical; pipes, valves & fittings; safety & PPE; janitorial; transportation; shop supplies; and more serving customers in virtually every industry.

Applied MSS is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Cleveland

Job Segment: Electrical, ERP, SAP, Technology, Engineering