Assistant Manager


Carlsbad, NM, US, 88220

Company:  9127-Applied US Energy-Oklahoma, LLC

Customer service manager opportunity — This is a great position with a global industrial distribution company. Combine team leadership with service center operations.

In partnership with more than 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative, efficient, and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.

Job Responsibilities

As Assistant Branch Manager, you will manage and lead / participate in day-to-day service center operations. This includes leadership for our team of customer service specialists, managing inventory, accounting, and analysis for business & process improvements. This is a multi-aspect role that encompasses both service management and leadership and coaching of our CSRs. This position reports directly to our Branch Manager.

Your specific duties in this role will include:
• Managing internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP
• Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting
• Hiring, training, and developing service center personnel
• Managing inventory, receivables, expenses, and profit/loss accounting
• Reviewing and completing monthly reports as well as overseeing petty cash balancing
• Ensuring that customer relations are maintained at a high level
• Utilizing key metrics to evaluate and recommend best practices for operations
• Creating a positive, dynamic, and fun work environment


Build a team. Your mission is to meet / exceed sales goals (top line sales dollars and bottom line profits), by developing a productive, healthy environment where people want to succeed and grow personally and as a team.

As an Assistant Branch Manager, you should have strong business acumen, analytical & problem solving skills, accounting knowledge. Strong administrative, project management, and mentoring abilities. Work hands on alongside the team to satisfy customer needs as well. Use your ability to establish rapport and build solid relationships with service staff and a wide variety of customers.

Specific qualifications for the role include:
• 2+ years of proven sales or customer service leadership / management experience in a business-to-business transactional environment. Supervisory/management experience preferred
• High school diploma or GED
• Ability to lift up to 50 lbs.
• Written and verbal communication skills, including English grammar
• Solid understanding of financial and accounting concepts
• Computer proficiency and the ability to quickly learn
• Organizational, multi-tasking, analytical skills
• Sense of urgency, sense of humor
• Industrial sales / distribution experience, preferred
• ERP / SAP experience, a plus


We are committed to your professional development and with ongoing training. Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays, Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities

Applied US Energy, Inc., a subsidiary of Applied Industrial Technologies, is a distributor of products, services and expertise to customers in the upstream and midstream segments of the oil & gas industry. Production equipment includes pumps, valves, metering devices, and more; value-added services encompass design, repair, and testing, to name just a few. Applied US Energy operates from locations in Texas, New Mexico, Louisiana and Colorado, and includes the well-known oil & gas companies Reliance Industrial Products, Knox Oil Field Supply, Ira Pump & Supply, and affiliate Texas Oilpatch Services.

Parent company Applied Industrial Technologies is a leading distributor of bearings, power transmission products, engineered fluid power, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers in virtually every industry. In addition, Applied provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services. Applied also offers storeroom services and inventory management solutions that provide added value to its customers.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Albuquerque

Job Segment: Assistant Manager, Project Manager, SAP, Engineer, ERP, Management, Technology, Engineering