Product Information Management Manager (PIM)


Cleveland, OH, US, 44115

Company:  1100-Applied Industrial Technologies

The PIM (Product Information Management) Manager is responsible for the administration and support of the product information management system to include the importation, delivery, and support of all product content. The position requires the user to become proficient in the day-to-day management of both the PIM and DAM tools, including the ability to troubleshoot, prioritize, test, validate, document, and maintain solutions within the PIM/DAM systems. 


Essential Duties and Responsibilities:

  • Manage product content resources, data quality, and governance.
  • Monitor and report on key data measurements, data issue resolution, and synchronizing content between our PIM platform and various content resources.
  • Ensure clear understanding of the application, supporting infrastructure, and systems integration.
  • Provide application troubleshooting, monitoring and problem resolution to all internal and external contacts.
  • Lead in the development of new processes to improve the company’s data management goals.
  • Identify and report to the leadership team opportunities to leverage the PIM application to improve business processes, data governance and support efficiency efforts cross-functionally across the business.
  • Oversee governance, business processes, applications, data integrations and technology needed in response to the changing business environment.
  • Collaborate with multiple division and teams to complete and migrate the required product data, technical data, marketing data and digital assets into PIM.
  • Compile, development, and preset actionable insights to drive business decisions aimed at meeting departmental and organizational objectives.
  • Advanced understanding of business processes, standards and practices around product data.
  • Knowledge of data workflow and content management
  • Lead initiatives to onboard product content into the PIM, collaborating with product management and marketing teams.
  • Perform system administration of PIM including enabling/disabling users, assigning/creating/maintaining security roles, supporting and training business users, working with software vendor to resolve reported issues, and monitoring system performance.
  • Other duties as assigned.

  • Bachelor’s Degree
  • 3+ years’ experience with PIM solution
  • Strong business analysis, project management, collaboration and communication skills with excellent attention to detail
  • Exceptional query skills against relational databases & files (Excel, Access, or SQL)
    Analyzing and solving problems in an efficient, detailed, and methodical manner
  • Ability to convey complex analytics in an understandable manner to non-technical levels
  • Experience administrating and/or configuring EnterWorks preferred


Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.


We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.


If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Cleveland

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