Customer Service Rep / Inside Sales


Odessa, TX, US, 79763

Company:  1100-Applied Industrial Technologies

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.


We are hiring a full-time customer service representative (CSR) in Odessa. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Join the Applied family!


We say "family" because Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!


Why join us?

There is a reason we have been named a Best Workplace 20 times. Applied has earned the Outstanding Employer Support award from the US Navy, 50 Best Companies to sell for in the US, and we are a GSA approved vendor.


You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you’d expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:

  • A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country.
  • Professional development, training and tuition reimbursement.
  • Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice.
  • Join a local team with company backing.
  • Great work / life balance.


What you’ll do:    

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing business relationships.

  • Customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts.
  • Assist in generating sales,
  • Help in the stockroom as needed.



  • 1+ year of customer service or inside sales experience.
  • Written and verbal communication skills, including English grammar.
  • High school diploma or equivalent.
  • Valid driver's license & clean driving record (MVR).


Come for the job. Stay for the career-apply for immediate consideration!

Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.


We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.


If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Midland
Nearest Secondary Market: Midland

Job Segment: Customer Service Representative, Customer Service