Customer Service Rep / Inside Sales

Location: 

Spartanburg, SC, US, 29303

Company:  1110-Applied Industrial Technologies

Customer service professionals—don’t pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customer’s needs, and you have the background we’re looking for, we want to talk with you!

 

  • Assist customers by phone and in person at our facility
  • Help customers get the parts they need
  • Interact extensively with customers to clarify their needs, research, and recommend parts
  • Meet / exceed monthly sales goals while increasing customer satisfaction
  • Provide quotes
  • Take orders
  • Provide post order service
  • Physically measure specs on a wide variety of parts

 

REQUIREMENTS

Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical.

 

Specific qualifications for the role include:

 

  • Minimum 6 months of customer service experience
  • Mechanical and mathematical aptitude
  • High school diploma or equivalent
  • Valid driver's license and clean driving record (MVR)
  • SAP / ERP experience, preferred

 

As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer:

 

Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

 

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

 

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


Nearest Major Market: Spartanburg
Nearest Secondary Market: South Carolina

Job Segment: Customer Service Representative, ERP, SAP, Customer Service, Technology