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Collections Clerk

Location: 

Cleveland, OH, US, 44115

Company:  1100-Applied Industrial Technologies

Come for the job. Stay for the career!

Join one of the best companies to work for in Northeast Ohio. Applied Industrial Technologies is a 19-time winner of the NorthCoast 99 best places to work in Cleveland. Headquartered in Midtown Cleveland, we are a Fortune 1000 company listed on the New York Stock Exchange (NYSE: AIT). With $3.5 billion in annual sales we are one of the largest industrial distributors in the world.
Benefits include: health, dental, vision, 401(k), free secured parking, onsite fitness center, cafeteria, tuition reimbursement, bonus opportunity and career development opportunities.

As a Collections Clerk you will

•    Enlist the efforts of the Field Service Center teams and Management when necessary to escalate issues.
•    Provide excellent and considerate customer service to Field Service Center teams and Management through effective communication and follow-up regarding Customer accounts.
•    Establish and maintain effective and cooperative working relationships with Service Center and Field teams, Cash Application and other Operational Excellence team members.
•    Perform other assigned tasks and duties necessary to support the Collections Department.
•    Carry out Applied's policies and procedures.
•    Continuous development through reading, schools, seminars and on-the-job training.


Your job duties and responsibilities will include:
•    Take collection actions to resolve outstanding receivables on a daily basis through, email, phone and written communication
•    Review and monitor assigned accounts on a daily basis to develop a course of action to resolve past-due amounts.
•    Maintain documentation of correspondence with the customer and follow up in a timely and appropriate manner.


Requirements

•    High school diploma or equivalent
•    1+ yr proven office experience
•    Basic computer knowledge & skills
•    Attention to detail, accuracy, ability to prioritize
•    Written and verbal communication skills, including English grammar

Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

 

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

 

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


Nearest Major Market: Cleveland

Job Segment: Clerical, Administrative