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Collections Manager


Cleveland, OH, US, 44115

Company:  1100-Applied Industrial Technologies

Reporting to the Director of Shared Services, our Shared Services Collections Manager leads the customer collections process with the goal of improving working capital.


Job Duties

  • Manage the centralized collections process
  • Hire, train, & develop strong performing team players. Champion leadership competencies
  • Minimize exposure to bad debt and drive down customer past-due balances
  • Collect, analyze and report project metrics to track team deliverables and effectiveness
  • Utilize tools (i.e. SAP, HighRadius, BI/BOBJ) to support decision making, and proactively communicate with stakeholders regarding progress
  • Work closely with other departments on matters of mutual concern and responsibilities.
  • Represent the department on cross-functional projects. Contributes significantly to the development and administration of the overall department training and quality improvement programs.
  • Takes a leadership role in the continuous improvement program of the department.
  • Perform other duties as assigned or directed.


  • Associates or Bachelor’s Degree in Accounting or Business strongly desired.  Years of previous experience can be substituted for parts of this requirement.
  • 5 or more years of experience in collections and accounts receivable
  • Previous supervisor experience
  • SAP experience a plus
  • HighRadius experience a plus
  • SAP BI/BOBJ experience a plus
  • Microsoft Office Suite – Excel, Word, Powerpoint

Applied Industrial Technologies (NYSE: AIT)  is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry. In addition, Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.


We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.


If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Cleveland

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