Cleveland, OH, US, 44115

Company:  1100-Applied Industrial Technologies



Applied Industrial Technologies is celebrating 100 years of leadership in distribution and we are one of North America's largest independent distributors representing more than 3 million parts critical to the operations of MRO and OEM customers in virtually every industry.  


We are hiring a Collections Specialist who will be responsible for reducing delinquency for assigned accounts through correspondence, email and phone. This position has a focus on customer contract accounts that have a strategic relationship to Applied.


What you will do:

  • Maintain our commitment to continuous improvement by improving the collection process along with the quality of service provided to our Customers.
  • Collaborate with Field and Central teams to determine root causes of issues leading to past-due invoices; implement action plans to eliminate these root causes.
  • Align with Cash Applications and Finance team – Synchronize processes, find opportunities to jointly support Field customer follow-up.
  • Manages assigned customer accounts, Reduces outstanding past-due balances to levels at or below targets.
  • Investigates root causes for non-payment.
  • Utilize tools (i.e. SAP, BI) to support decision making, and proactively communicate with stakeholders regarding progress.
  • Collect, analyze and report customer accounts receivable metrics to track deliverables and effectiveness.

Why join us?

There is a reason Applied Industrial has been named a Best Workplace 20 times. Applied has earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor.  In addition to a competitive compensation package from an industry leader, you will also enjoy: 

  • A LASTING CAREER – Career paths are available in sales, engineering, operations, or management.
  • Great work/life balance.
  • Solid compensation package.


Education & Experience:

  • Equivalent to specialized study or training in office techniques such as collections, customer service, and accounting.
  • 1-3 years Collections management experience. 

Preferred Qualifications/Skills: 

  • Excellent analytic and problem solving skills.
  • Strong interpersonal and communication skills; functions well independently, and as a team member.
  • Deep commitment to continuous improvement.
  • Excellent organizational skills, ability and willingness to take on new responsibilities, meet deadlines and produce quality results.


Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.  Apply Today! 



Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.


We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.


If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Cleveland

Job Segment: ERP, SAP, Engineer, Technology, Engineering