Supervisor Collections


Cleveland, OH, US, 44115

Company:  1100-Applied Industrial Technologies



Our company culture is friendly, fun with healthy competition and rewards. At Applied Industrial, we offer integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.


Applied Industrial Technologies has been in business 100 years, has no debt, is having record sales, and is growing. It's very cool that 25% of our positions are filled through promotion.  We are a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, automation technologies, and other industrial supplies, serving MRO and OEM customers in virtually every industry.


We are adding to our team a Collections Supervisor. In this role you will be supporting the Cash Application and Collections group. In collaboration with the Collections Manager, this position will oversee the department by providing motivation, strategy, and direction to staff to meet departmental goals. The Supervisor will coach the team; ensuring standard operating procedures are followed.  

  • Maintain our commitment to continuous improvement by improving the collection process along with the quality of service provided to our Customers
    • Collaborate with Field and Central teams to determine root causes of issues leading to past-due invoices; implement action plans to eliminate these root causes
  • Minimize exposure to bad debt
    • Proactive review of outstanding balances
    • Proactive identification of risk accounts


What you will do: 

  • Oversee the department’s efforts in managing customer accounts.
      • Compiles and implements recommendations towards improving Accounts Receivable (reduction of past-due balances, reduction of remittance issues leading to unapplied payments)
      • Reporting results to department management and/or Shared Service customers
      • Communicating goals and objectives to team members as directed by the Collections Manager
      • Understand training needs of the team and coaching associates
  • Utilize tools (i.e. SAP, HighRadius) to support decision making, and proactively communicate with stakeholders regarding progress
  • Analyze business processes and system performance, and identify improvement opportunities
  • Collect, analyze and report customer accounts receivable metrics to track deliverables and effectiveness 


Education & Experience: 

  • 2-5 years supervisory experience
  • 2-5 years Collections management experience
  • High School Diploma or GED Required; College degree in Finance or Accounting Preferred


Join a leader in the industrial marketplace! We look forward to learning more about you--Apply Today!

Applied Industrial Technologies (NYSE: AIT)  is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.


We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.


If you need accommodation for any part of the employment process because of a disability, please send an email to or call 216-426-4389 to let us know the nature of your request.

Nearest Major Market: Cleveland

Job Segment: Manager, SAP, ERP, Management, Technology